The Act is a very important social welfare legislation. However its implementation has not been upto mark. The district forums are taking a lot of time to redress consumer complaints and as such the consumers are loosing faith in the redressal mechanism. The Act needs to be ammended to make it more effective. It should bar advocates who try to delay the proceedings and also defeat the very purpose of the Act. The time frame should also be decreased by avoiding adjournments. The selection of the members of the forum is on political considerations so what justice do you expect???